Forethought

Forethought
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Forethought's SupportGPT™ is a generative AI platform designed to automate and enhance customer support processes. Key features and advantages include: Solve: Automates answers to common questions across any channelTriage: Enriches cases with sentiment and intent, prioritizing and routing based on urgencyAssist: Empowers agents with relevant knowledge and suggested responses using generative AIDiscover: Measures ROI, identifies and resolves gaps, and tracks performance in real time Use cases for Forethought's SupportGPT™ are ideal for various industries: E-commerce: Streamlining customer service for online retailersSaaS: Enhancing support processes for software service providersFinTech: Improving customer experience in the financial technology sector Overall, Forethought's generative AI platform offers efficient and cost-effective customer support solutions across a wide range of industries.

AI Customer support Efficiency Automation Cost-effective

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